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Advice & Wellbeing

Need some extra support at UWE ?

By JForrester 03 May 2020

This year has been tough, there has been a lot of uncertainty. Moving to a new city, maybe a new country and starting university for the first time can be really exciting , but it can also be challenging and sometimes things don't go to plan.

We understand that you might be feeling a bit anxious or worried but there's always somebody to talk to here at UWE, here are some useful contacts if you feel you need a bit of extra support ....

  • Accommodation Services - The Accommodation Team can help you with your living situation or if you are struggling day to day in accommodation.
  • The Students' Union Advice Centre - provides friendly, non-judgemental and confidential advice about housing, finances, academic issues and more. The SU Advice centre has now moved online, but don't hesitate to get in touch if you need extra support.
  • The Wellbeing Service - UWE provides wellbeing support for students. The support is available online and over the phone. The Wellbeing Service is currently open; however, all appointments are now via telephone. You can visit the website or call on +44(0)117 3286268 or email wellbeing@uwe.ac.uk.
  • Kooth Student - is a free, safe and anonymous online chat service, you can talk about anything that's on your mind.
  • UWE Global Student Support Team - is on hand to help all international students. Whether you're still in the UK or in your home country get in touch by email uweglobal@uwe.ac.uk, telephone 0117 32 86195.
  • Student Support Advisors - If you are struggling with your academic work, exams or finding it difficult to adapt to new online working you should make an appointment with a Student Support Advisor or talk to one of your tutors. 
  • Chinese Community Society - this is a free telephone helpline service to seek assistance on a range of issues, the service provide support to the Chinese community in the South West region. You can contact them by phone 0808 802 0012 or email helpline.bacwg@btconnect.com
  • Nilaari - is a local Back, Asian and Minority Ethnic- led charity with therapists delivering support talking therapies and workshops for students experiencing the rigours of university life. The charity is currently offering all services via telephone.
  • Out of Hours Team -  If you have an issue and it's between 19:00 and 07:00 or on the weekend, ring our out of hours team. They can help you get the answers you need.



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